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Group Life Claim Requirements - E-forms

New Business

Business Function
Form Type
Employee Benefit Proposal For Assurance Under Group Insurance
  Employee Data Form

Claim Forms

Business Function
 Form Type
Living Assurance Claim Living Assurance Claim Form-Personal Statement
Death Claims Notification of Death Claimant Statement
  Accident Death Benefits Claim
  Doctor's Statement
Total & Permanent Disability Total and Permanent Disability Benefits (TPD) Claim Form (to be completed by the Assured)
  Total and Permanent Disability Benefits (TPD) Claim Form (Medical Certificate)
Accidental Claims Personal Accident Claim Form
  Medical Examiner's Certificate - Accident Claim
Hospitalisation & Surgical Claim Claim Form for Group Hospitalisation & Surgical Benefit
  Hospitalisation & Surgical Claim Attending Physician Statement
 
Group Health Policyholder Admission and Claims Procedures

Group Life Claim Requirements - E-forms

Corporate Scheme Hospitalisation and Surgical Benefits.
 

1. Admission Procedure to Panel Hospital using HealthCare Card
  • To present HealthCare Card and NRIC to hospital admission staff before registration for admission into hospital.
  • Hospital will authenticate with Great Eastern to obtain Letter of Guarantee.
  • Letter of Guarantee will only be issued after certain validation according to Policy's terms and conditions.
    •  

    2. Discharge Procedure from Panel Hospital
  • Hospital will authenticate with Great Eastern on covered amount.
  • Upon discharge from Panel Hospital please pay the uncovered charges before leaving the hospital.
    •  

    3. Letter of Guarantee not issued upon authentication by Panel Hospital
  • Insured Person is to pay the hospital expenses and submit for reimbursement claims following the following procedures.
    •  

    4. Reimbursement procedure for admission to Panel or Non-Panel Hospital.

    All reimbursement claims with completed documents are to be submitted within 31 days after discharge from the hospital or end of a benefit disability.

     
    Required documents
  • All Original Copies of Bill and Receipts from the Medical Centers and or
    		•
      Clinic.
  • One completed set of Claim Form and Attending Physician Statement at
    •   Assured's own expenses.
  • Other supporting documents such as laboratory reports, radiology reports,
    •   ECG and etc.
  • Xerox copy of IC.
    		•
     
    The above documents can be submitted to the Customer Service Centre or the Agents' Serice Centre at Menara Great Eastern , or to the branch nearest you.
     
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